Guest Login

This page is about the menu

Page Title

This page is about the menu  (SETTINGS)  GUEST LOGIN

When “Allow guest login” is set to “Yes” guests can view their bookings from the guest login area. Add this link https://my-booking.info to the guest login page to your confirmation message or to Auto Action Emails. The template variable [GUESTLOGIN] creates a link to the login.

1. Cancellations

You can allow guests to cancel bookings themselves. By default the system uses the policy you can set under SETTINGS -> PROPERTIES -> BOOKING RULES. You have the option to override these settings for offers or individual bookings. If you allow cancellations you can send your guests a link to let them cancel via the system without contacting you. Include the template variable [CANCELURL] into your e-mail confirmation message. This will add a link to the guest login where the guest can cancel the booking.

When guests cancel a booking they will receive a system notification that the booking was cancelled. If required you can set up an additional Auto Action Email in

Page Title

This page is about the menu  (SETTINGS) AUTO ACTIONS.

2. Messages

Guest can send you messages via the Guest Login. When a guest sends a new message you will receive an Email notification which you can reply to.