This page is about the menu  (SETTINGS) CHANNEL MANAGER > BEDANDBREAKFAST.EU and BEDANDBREAKFAST.NE and explains how the connection with or works and how to set it up.

1 General

  • Click here for general information on how the channel manager works.
  • This tutorial explains how to set prices for channels.

2 Capabilities

  • com can export Inventory
  • com can export Rates
  • com can export Minimum Stay
  • com can import Bookings

For details please click here

3 Limitations

  • Only prices for 1 or 2 person occupancy can be sent
  • “Extra Person” prices cannot be exported.
  • Prices can only be exported for one year in advance.
  • Upsell Items can not be exported.
  • Room Types are NOT supported.
  • Price Multiplier is not supported.

4 Before you connect


  • We can only send availability if you have set up prices which are activated for this channel. This tutorial gives general information how to set prices for channels.
  • Prices for “Extra Person”, “Extra child” and discounts set in the “Discounts” tab of the rates can not be sent.
  • If you use daily prices with “Extra Person” prices your daily price needs to be set for the max occupancy and the “Extra Person” price needs to be added with a negative value.


New Bookings are imported.

Existing bookings are not automatically imported when the connection is established and should be entered into MASTERINSOFT manually.

Extras and Taxes

“Upsell Items” can not be exported.

Rooms and room types does not support room types. You need a room in MASTERINSOFT for each room you want to see on If you sell your rooms as a “roomtype” with a quantity of more than one on other channels you can set up virtual rooms.

5 You need

Your API key. See this information for details

If you can not find it please ask support.


  • Enter your Api Key
  • Click SAVE
  • Click the “Get the Room and Rate Codes for this Api Key” link to retrieve your room and property codes.
  • Enter the codes for your property and each room
  • Activate the connection with the check boxes

7 Check Connection

The connection is working if you are not receiving error messages and the display in the channel is correct. If you are receiving error messages check in the “Common Errors” section why you are receiving the error and how to fix it.

8 Updates and Changes

Changes to availability and prices will be instantly sent to the channel. Changes for settings for example minimum stays, the multiplier or number of rooms will send with the next update. Click on “Update” if you want to push them through instantly.

9 Common Errors

Availability for room must be 0 or 1

The quantity for this room must be set to 1 in the system. Check wich if you can raise the number to the number of rooms you actually have.

Can’t set dates 0000-000-00 as available for room xxxx, conflicts with a booking for hotel id xxxx

Updates sent are rejected because of a conflicting booking which is already in the system. Most likely this is a due to a manual entry into To fix this remove the manual entry.