Corporate guests

This page explains how to handle bookings from corporate customers.

1. Invoicees

An Invoicee is an entity that charges and payments within a booking can be assigned to.

An Invoicee may be a repeat guest, a company, an agent or a department within your organisation, for example the restaurant.

• Each charge and payment in a booking can be assigned to an Invoicee. Multiple Invoicees can be used on the same booking, for example the room charge is to an Invoicee and the additional charges not.
• Invoicees can be given special pricing and those prices will be used when the Invoicee is selected when making the booking for example from the price checker.
• Charges and Payments for Invoicees can be shown in various standard and custom reports.

For more information please see the invoicee help page.

2. Guests

If separate financial reporting is not required, corporate customers can be defined as guests to store their information and used for new bookings. For more information please see the guests help page.

3. Corporate prices

3.1 Corporate prices for manual bookings

If your corporate customers call you or send Emails to book you can use internal prices. You will see the offer name and the name of the daily price or rate in the “Charges and Payments” tab for your reference.

For more information on how to set up internal prices please see the internal prices help page.

3.2 Corporate prices for online bookings

If companies to book online you can create an “Agent” booking page for them which allows them to book at different prices. You will see the name of the daily price or rate used for the booking in the “Charges and Payments” tab for your reference.

For more information on how to create agent prices and an agent booking page see the agents help page.